Problem: AgentCA: Install Fails with OUI-25031 error during Grid Control 10.2.0.1 installation

Subject: Problem: AgentCA: Install Fails with OUI-25031 error during Grid Control 10.2.0.1 installation on SuSE SLES9
Doc ID: Note:405308.1 Type: PROBLEM
Last Revision Date: 27-MAR-2007 Status: PUBLISHED

In this Document
Symptoms
Cause
Solution
References



--------------------------------------------------------------------------------



Applies to:
Enterprise Manager Grid Control - Version: 10.2.0.1
Linux x86

Symptoms
Installing Enterprise Manager Grid Control 10.2.0.1 on SuSE SLES9, with 'Using a New Database' or 'Using an Existing Database' option.

Near the end of the installation, Agent Configuration Assistant fails with OUI-25031 error:
Configuration assistant "Agent Configuration Assistant" failed
-----------------------------------------------------------------------------
The "/oracle/app/oracle/product/10.2/agent10g/cfgtoollogs/configToolFailedCommands" script contains all commands that failed , were skipped or were cancelled.
This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
-----------------------------------------------------------------------------
Command = oracle.sysman.emcp.agent.AgentPlugIn has failed

The following error messages can be found in $AGENT_HOME/cfgtoollogs/oui/installActionsTimestamp.log:
Command = oracle.sysman.emcp.agent.AgentPlugIn has failed
Exception : java.lang.Exception:
The Management Agent Configuration Assistant has failed. The following failures were recorded:
configureAgent:discovery on non RAC: Host discovery failed.
Oracle Database discovery failed.



The following solutions have been tested, but none of them work:
1. No symbolic link directories have been created for grid control installation destination.
2. No environment parameters contain a semicolon or space in the value.
3. No IPv6 entries in /etc/hosts file.
4. Set environment variable OPATCH_NO_FUSER to FALSE.

Cause
OPatch needs to use 'fuser' command when applying some interim patches during Agent configuration, but 'fuser' cannot be found in $PATH environment variable.
Solution
1. Clean up the failed installation.



2. Find OS 'fuser' command, and normally it is in '/bin' directory. Add this directory to PATH environment variable for oracle user. For example: export PATH=$PATH:/bin

AND

Set environment variable OPATCH_NO_FUSER=TRUE for oracle user.



3. Reinstall Enterprise Manager Grid Control 10.2.0.1.

References
Bug 5136795 - INSTALLING 10.2 AGENT OUI-25031 AGENT CONFIGURATION FAILED
Note 352357.1 - Problem: AgentCA: 10.2 Gc Install Failed Near End (Agentplugin)
Note 352507.1 - Problem: AgentCA: Installing 10.2.0.1 Grid fails on AgentPlugIn with Oui-25031
Note 380507.1 - Problem: AgentCA: OUI-25031: Environment Settings Preventing AgentCA to Complete Successfully

Errors
OUI-25031

Keywords
'GRID~CONTROL' 'INSTALLATION~PROBLEM' 'INSTALLATION~FAILS' 'ENTERPRISE~MANAGER'